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處理通訊上遇到的困難 Dealing with communication difficulties |
June: Could you please tell Mr. Taylor that June Yu called? It's about the Hanyecz account. We need to set a date for the... Jay: I'm sorry, I didn't catch that last bit. We've got a bad connection1. Could you please repeat that? June:Yes—the Hanyecz account. We need to set a date for next month's meeting. Jay:And could you please spell Hanyecz? June: Sure, it's H-A-N as in Nancy, Y-E-C as in cat, Z as in Zebra. Jay: Got it, thanks. June:可否請您告訴泰勒先生,瓊•游有打電話來,是有關海耶克帳戶的事,我們得訂出個日期,好... Jay:抱歉!我沒聽清楚最後那幾個字,看來我們的通訊狀況不太好,可否請您再說一次? June: 好,是海耶克帳戶的事,我們得為下個月的會議訂出個日期。 Jay:可否請你拼出Hanyecz這個字? June:好, 是H - A -N ,N 是Nancy 的字首N ,然後是Y-E-C ,C 就是cat 的C,最後一個字母Z 則是Zebra 的字首Z。 Jay: 知道了,謝謝。 |
──────選自《Get Ready!商務英語溝通力【二版】》 |