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 帶寵物的房客 A Guest With Pets |
 C： Cashier 出納員G： Guest 客人 C：Good morning, Ms. May I help you? G：Yes. I’d like to check out. C：May I have your room number, please? G：I am in 334. C：(The cashier pulls out the guest’s folio.)Ah, yes, Ms. Charles. I am afraid there is a problem with the blanket on your bed. G：Yes, there is a problem. I’m very sorry. Rex (the dog) chewed a hole right through it. C：I do apologize, Ms. Charles, but we will have to add the cost of the blanket to your bill. G：Is that really necessary? C：I really don’t like to do this, Ms. Charles, but I have to follow hotel policy. It will be a minimal charge, however. G：I understand. C：You can always keep the blanket for Rex to chew on later. He is a very cute dog. G：I guess I could keep it. C：Please don’t be angry with us, Ms. Charles. We have enjoyed having you and your pets stay with us, and we hope to welcome you again.
C：小姐，早安，請問有什麼能為您服務的地方？ G：是的，我要退房。 C：小姐，請問您的房號是？ G：我住334 房。 C：（出納員拿出房客的資料。） 喔，是的，查爾斯小姐，我想您床上的毯子出了點問題。 G：對啊，有點狀況，很抱歉，雷克斯（小狗）把毯子咬破一個洞。 C：查爾斯女士，實在很抱歉，但是我們得把毯子的費用加進帳單。 G：一定要這樣嗎？ C：查爾斯小姐，我實在很不想這樣做，但是我得遵守飯店的規定，不過費用一定會降到最低。 G：我了解了。 C：您可以把毯子帶走，讓雷克斯咬著玩，他很可愛。 G：那好吧。 C：查爾斯小姐，希望您不要生氣，我們很高興您和您的寵物來這邊住宿，並且希望您能再次光臨。 |
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